We accept cash, EFTPOS, and all major credit cards (Visa, Mastercard, Amex). We also offer HICAPS for on-the-spot health fund claiming.

Yes, we accept all Australian private health funds. With our HICAPS terminal, we can process your claim instantly, meaning you only pay the "gap" amount on the day of your appointment.

Yes! We support the Child Dental Benefits Schedule (CDBS). Eligible children aged 2–17 can receive up to $1,000+ in benefits for basic dental services over two years. Please bring your Medicare card to the appointment.

We understand dental work can be an unexpected expense. We offer flexible payment plans through third-party providers such as DentiCare and National Dental Plan, allowing you to pay off your treatment over time.

Yes, Franklin Bright Smiles accepts both Afterpay and Zip Pay. This allows you to get the treatment you need today and pay for it in interest-free installments.

Yes, we warmly welcome veterans. If you hold a DVA Gold Card, nearly all dental treatments are covered at no cost to you. White Card holders are also covered for specific conditions.

Absolutely. Transparency is key. After your examination, we will provide a detailed treatment plan outlining exactly what needs to be done and the associated costs before we begin any procedure.

Payment is required on the day of service immediately following your appointment. For major treatments requiring lab work (like crowns), a deposit may be required when booking.

Private health funds set their own rebates for each service, which often cover only part of the treatment cost. The "gap" is simply the difference between the treatment fee and what your insurance provider pays.

We require at least 24 hours' notice for cancellations. This allows us to offer the time to another patient in pain. Missed appointments or late cancellations may incur a fee.

In certain cases of compassionate release (e.g., severe chronic pain or quality of life issues), you may be able to access Superannuation (SuperCare). We can help provide the necessary dental reports for your application.